Frequently Asked Questions

Is ordering and paying online safe?

Yes, our entire site is 100% secure with the latest SSL security measures with complete encryption from Comodo a leader in security . We never store any personal or payment details on our site. You can feel completely safe, secure and confident ordering from us. Additionally, we’ll never sell your info to anyone.

How will I know that you have received my order?

After you complete the checkout process, a message will appear on your screen with the results of your order. If there is an error, follow the instructions and try again. If you need assistance you can contact support or call us at 717-566-1314.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly when placing your order so that we can be sure to deliver your confirmation to you.)

How do I place a group order?

Our group orders are the simplest in the industry. We do not require an account or an administrator of your group order. Simply click the “add to group order” checkbox to the right of MY INFO on the top of the checkout page. Then just have everyone in your group add the same group name to this field and we take care of the rest. We can handle group orders of any size.

I have questions about your catering and party trays.

We will be glad to answer your questions. Feel free to call us at 717-566-1314 or submit a questions on our contact page here.

Why do you sell out of rolls?

Our rolls are delivered fresh every morning from some of the top bakeries in Philadelphia. We try to order enough rolls to make it through each day but order volume varies and sometimes we sell out much earlier than anticipated. This policy assures freshness and reduced waste.

We recommend you place your order online as early as possible to be guaranteed a roll. We will slice your hoagie fresh right before your scheduled arrival time.

What is hoageez dressing?

Our hoageez dressing is made in house with an olive oil blend, a little vinegar and our secret mix of seasonings. We then age it to perfection before applying it to your hoagie. Our hoageez dressing makes the perfect compliment to our hoagies.

What makes your hoagies so great?

We slice our veggies and cheeses every morning and throughout the day. In addition we use only premium meats and cheese and slice them right in front of our customers as we make each hoagie to order. Finally we use fresh baked rolls delivered daily from Philadelphia’s top bakeries. While some places claim to be fresh we prove it everyday with everything we do!

This hard work pays off and we’re proud of the fact that we have won many awards including winner of the “Sandwich Showdown”, the “Best Hoagie/Sub in Central PA”, The “Best Lunch in Central PA”. “Top 10 restaurant in Central PA”. As well as be awarded Tripadvisors Certificate of Excellence every year we have been open for outstanding customer service.

How do I contact customer service?

You can call us at 717-566-1314 or submit an inquiry on our contact page here.